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Pro Tip: Add more books per order, delivery charges are flat Rs 30.
Billing
By using the Bukr ( Bukr Tech OPC Pvt Ltd ) purchase and return service you are expressly agreeing that we are permitted to bill you a fixed fee/charge, any applicable taxes and any other charges you may incur in connection with your use of the Bukr ( Bukr Tech OPC Pvt Ltd ) service. Additional charges may include books you fail to return, books you damage or a change in return/buyback structure. The initial Payable will be kept for issue of the book and the return fee will be billed on returning the book in good condition. All fees and charges are non-refundable and there are no refunds or credits for partially used periods. We may change the fees and charges in effect, or add new fees and charges from time to time, but will give notice to the users getting affected by the same.
Damaged Books
All book(s) sent to you have been checked to be in good condition prior to dispatch. Upon receipt of book(s), you must ensure that the same is in good condition. Any anomaly, if found, must be reported to our courier executive or to Bukr within 24 hours via website whatsapp chat OR email at [email protected] . Failure to check and/or report the same will be constituted as to having received the book(s) in good condition. At the time of pickup, our courier executive might check for any damage to the book(s) and will intimate you accordingly. Additionally, upon receipt of book(s) we will verify the condition of the book(s) and will intimate the user about the damages.
Delivery
We do not process returns or deliveries on weekends and national holidays. We make no guarantees as to the shipping and deliveries of books and may in our sole and absolute discretion, change our business practices regarding allocation, delivery and shipping, without notice.
Cancellation of Order
The User can cancel an order by calling at +91 7045015090 or mailing Bukr ( Bukr Tech OPC Pvt Ltd ) customer service at [email protected] within 12 hours of placing the order, before initiating the shipment by Bukr ( Bukr Tech OPC Pvt Ltd ). Once cancellation is approved, refund would be initiated within 2 working days and refund amount would be reflected in customer’s bank account/mode of payment within 7 working days.
In any discrepancy, Bukr ( Bukr Tech OPC Pvt Ltd ) reserves complete rights to decide whether to change the order or charge the user as per the Bukr Buyback Policy. We do not provide refunds or credits for any partial term periods and charges are levied as per the Bukr Buyback Policy structure.
Refunds of Cancelled Order
Customer can cancel an order within 12 hours of placing the order, before initiating the shipment by Bukr. Once order cancellation is approved, refund would be initiated within 2 working days and refund amount would be reflected in customer’s bank account/mode of payment within 7 working days.
Delivery and Return pickup
across Mumbai at Rs 30
Return non-damaged books in
60 days and Get 80% cashback
All our books are sanitized
before dispatch